Power-Ups Removed Without Record

[Murray Adcock]

On one of my board's I had setup some power-ups (Calendar, Butler and – I think – Zapier), which were all working fine. I just went to use Butler and discovered that all power-ups had been removed.

I've had a look through the Activity Logs for the board and there's no record of them being removed, though re-enabling them shows up so I would expect to see something.

I know that I didn't remove them, so any idea what has happened?

To make matters slightly more irritating, I had setup the board back when one of the members had Gold (hence the multiple power-ups) but that has since lapsed. Could that be why the power-ups have been (seemingly) automatically removed?

[Matthew N · Accepted solution]

Hi Murray

Power Ups remain enabled until they're user-disabled. Unfortunately, there's not an activity recorded of power up enabling/disabling... So there has to be a reason- someone else on the board disabled them.

[Murray Adcock]

Thanks, that's what I had assumed. I had worried that the loss of Gold had caused them to auto-remove, would that definitely not be the case?

If not, that leaves me with an odd conundrum, as only I and the Gold member have admin access and we were both away when they got disabled! Seems odd...

[Matthew N]

Do you have other people on the board not as admin? You don’t have to be admin to enable or disable power ups 

[Murray Adcock]

Ah, well the answer to that would be yes, quiet a few. Shame, is there any way to restrict that to prevent it in the future?

[Matthew N]

Nope- there are no permission levels to restrict enable/disable powerups. The only permission level there would be to dissallow that would allow the user to only view the board and make no changes at all (even to cards) 

[Murray Adcock]

Well thanks for your answers :)

I assume there's also no way of getting the power-ups back, especially since we no longer have Gold access?

[Matthew N]

Only if someone in the board has gold 

you can earn up to 12 free months of gold at www.trello.com/recommend 

[Murray Adcock]

Okay, thanks for your help :)