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Problem requesting a new password, invalid link

Markus Hohmann June 6, 2025

I want to set a new password for my Trello login.
I can log in with the old password.
But when I request a new password and click the link I received, I get a message saying it's invalid.
Regardless of which browser I use (Chrome or Edge).

 

 

1 answer

0 votes
Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 9, 2025

Hi @Markus Hohmann , Welcome to the community!

After how many hours did you try to update/change your password? The password reset link expires after some time. I have regenerated a password reset link for you. Can you now try to update the password?

If the issue still persists, let me know, and I will raise a support ticket on your behalf, or you can raise it here https://support.atlassian.com/contact/


Thank you 

Regards ,
Trello Team 

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