Problem to log in Trello with my account

[Emmanuelle Hommet]

Hello
I need help.
I cannot log in Trello anymore.

I have this message of error :

"This account seems to be an google account without password.
Please log in through google"

But my account is hotmail.fr (windows). I cannot log in through google ...

I tried to change computer and browser but I have the same error everywhere.

Please help me :-)

[Mitzi Søgaard]

Hi i problems loggin to Trello? I can´t even reset my password?

Hmm... Vi har problemer med at logge dig ind.

Hovsa! Din indtastede e-mailadresse kan ikke bruges til at logge ind her. Prøv at logge ind fra id.atlassian.com, eller kontrollér din e-mailadresse med din organisations administrator.

[Emmanuelle Hommet]

:-) It is solved.

Trello support had blocked my adress by mistake.

that is why I did not received the mail to change my password.

You had right. Once I was able to change it, it solved the issue. 

Thank you for your help.It has helped me feel supported and not to panic.  

[Devon Henderson]

I'm so happy you got it worked out! Please don't hesitate to ask if you have any other questions :)

[Devon Henderson]

Hi Emmanuelle!

Please try and reset your Trello password and see if that helps. Also, check your email to see if you have one from Trello discussing this password reset. A few folks are having this issue and resetting your password should do the trick.

Please let me know if that doesn't help!

[Emmanuelle Hommet]

Thank  you Devon

I have tried.

I added the Trello adress to my contact, asked for a new password online  and checked in my inbox and spam but I  no email ...

[Eric]

I am having the same problem!! 

[Ugochi Ezeokeke]

How can I log into my trello account from my trello app, am not sure if I used any password for the account