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Problems mirroring a card

Mayara Nogueira Camara March 12, 2025

I'm using "mirror card" to organize myself, mirroring the cards from teams board to my on board. FYI: I only do that on cards I'm already a member, from a board I'm already a member.
Sometimes it works perfectly well, but 
sometimes it doesn't, it just creates a new card with the originals card link, without any information or details.

I checked the article, but it looks like I'm doing it correctly. Can you help me understand?

2 answers

0 votes
DiMaggio Tucci
Community Champion
March 13, 2025

If there is an automation that activates on a mirror card and attempts to change it, it will cause this behavior. That's one possible issue I can think of.

Mayara Nogueira Camara March 19, 2025

I thought about that, but the card doesn't have any.

0 votes
Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 12, 2025

Hi there! If you refresh the board, does the mirror card render correctly after that? If not, is there anything else on the card after you refresh, like a label or a member?

Mayara Nogueira Camara March 19, 2025

Hi Caity! No, it doesn't work. Also, doesn't add anything else on the card. I also tried mirroring again and it works until I shut down the computer.

Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 19, 2025

Hm, could you try either viewing this in your browser's incognito mode, in a different browser, or after clearing your browser's cache?

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