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Automation - custom html email report fine tunning

Dmitry Kasatkin
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August 5, 2023

Hello, there. Are there anyone who could help me to troubleshoot? My html custom report doesn't follow my custom pattern.

Before possting I've already read this guide 

My process:

I set up simple custom email report of card due less than 7 days

when I do it without html I'm getting correct result in terms of pattern (Time, DayofWeek, Labels, Cardname(link attached)

My current working version: 

Screenshot_59.png

Then I update msg report variable in order to get html form of report. 

To it {$nextweekdue} appending this {$nextweekdue_html}

and get this html result, which ignores my custom patter:

Screenshot_58.png

 

This is my rule: 

Screenshot_60.png

 

What am I missing or how I can fix it? I'd like your help, guys)  

1 answer

1 accepted

2 votes
Answer accepted
Mat
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 7, 2023

Hi Dmitry,

Unfortunately, the {$nextweekdue_html} HTML reports have their own standard pattern, and it overwrites any pattern you might set as a parameter to generate the report. So if you need any information that is not displayed in the HTML pattern, you must use the regular text reports {$nextweekdue} in order to be able to customize your own.

You can look at the format from the screenshot shown here:
https://support.atlassian.com/trello/docs/creating-reports-with-butler/#How-to-use-a-pattern-to-customize-your-report 

We will take note to update the documentation explaining the _html so it's not confusing.

Hope this helps!

If this post helps your query, then please consider Accept answer to help the other users find it more quickly. 

Mauricio Arias Olave
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April 10, 2025

Greetings, @Mutya .
I am interested in the documentation regarding the use of *_html for Trello automated reports.
Is there any update or additional information you can share?

For example, I would like to use the "report_html" in addition with the patters shown in the linked documentation.

I am aware of report_html and nextweekdue_html but, I don't know if there are other *_html available reports nor examples of their outcomes - trial and error (running the trigger/rule/automated task) it is kind of cumbersome.

Thank you.

Mat
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 27, 2025

Hi @Mauricio Arias Olave welcome to the Trello community!

What you're looking for is creating a customized visual report. Any variable that you create can be appended with _html. For more information please go to this documentation:
https://support.atlassian.com/trello/docs/creating-reports-with-butler/#Customized-visual-reports  

I hope this helps, but let us know if you have any questions!
----------------
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Mauricio Arias Olave
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May 1, 2025

Thank you, @Mutya .

I will try, but, your answer was way more clear - I thought that "fridayreport_html" was a predefined template with HTML on it, but, now that I read both (your reply and the documentation) - it looks like this feature for customized visual reports applies for any variable and Trello use the name of the variable (plus, the _html) generates the visual report.

I think the documentation can be a little more clear about this - for example, by adding a screenshot of the outcome from the shared code snippet.

Kudos, upvoted and thank you.

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