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Blocked from log-in by employer

Ineke Vanhaelemeesch
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June 16, 2025

Hello,

My company updated its security policy, and now logging into Trello with our company e-mail is not allowed anymore. I made a new Atlassian account with my private e-mail, but now my board doesn't have an admin no more (my company account used to be the admin). Is it possible in a way to make my new account the admin of my board, someone behind the scenes could help me out in a way?

I can proof however you ask me to, that both accounts are me.

1 answer

0 votes
marc -Collabello--Phase Locked-
Community Champion
June 16, 2025

Hi @Ineke Vanhaelemeesch ,

Most likely you need to ask your employer for support to make your private email admin in your board.

Ineke Vanhaelemeesch
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 17, 2025

@marc -Collabello--Phase Locked- my employer has nothing to do with Trello and don't want to use it, so I assume I would need someone from the Trello / Atlassian support to do so?

marc -Collabello--Phase Locked-
Community Champion
June 17, 2025

The problem seems to be that your employer blocks logging in to Trello with your work email.  It is unlikely that Trello will change an admin of a board, because they will see the board as "owned" by your company, not you.

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