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Butler Card Buttons disappeared. How do I get them back?

Todd Staples
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February 10, 2020

I spent 3-4 hours today learning and making Butler buttons. I was DONE, made this first pass training video (https://www.loom.com/share/14ef1df491764bb1a5452b2f4301056a) where you can clearly see the 5-6 buttons I had set up.

Since I made a couple mistakes in the video, I went to record it a second time, and to my shock....

All my Butler Card Buttons had vanished completely! When I go to the Butler > Card Buttons its blank, as if I'd never made a button at all.

Any ideas? I need this fixed ASAP.

1 answer

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jaredmorgs
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September 16, 2020

I have experienced the same issue when I pin the Trello tab in my chrome browser and leave it for a few days. 

I need to go to the "...Show menu" button then right-click on the "Butler" menu item and open the board in a new tab to get Butler to show as an option.

I suspect it has something to do with how Butler needs to have an active connection to the board to allow actions on the cards.

Sarah Rosenberg
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October 30, 2020

What a weird bug! But thank you for this answer, just helped me solve the same issue.

Danny Foreman December 12, 2021

I tried the steps above and the automations still don't show up.

Any other ideas?

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