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Can't move cards

José Luis Gilsanz Gómez
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June 17, 2025

Hello,
For the past few days, Trello Beta hasn't allowed me to move cards between blocks. When I drag a card from one block, it seems to do it correctly, but after a few seconds, the card moves back to the original block and an error message appears: "Error moving card".
It also doesn't let me exit the version; when I click on "Exit," a message appears saying "Error opting out of Personality productivity."
I have tried deleting cookies and temporary files, logging out and logging back in, allowing all cookies on both Chrome and Edge, but nothing works.

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Nikola Perisic
Community Champion
June 17, 2025

Welcome @José Luis Gilsanz Gómez 

Are there any automations that were set up that return the cards to their previous state?

José Luis Gilsanz Gómez
I'm New Here
I'm New Here
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June 17, 2025

Thanks for answer.

No, any automation is enabled.

Denise Lariviere July 21, 2025

I'm new to Trello as well and having the same issue.  Card move failures using drop and drag, trying to change in a list view, etc.  Similar to Jose, everything related to cookies, temp files, and web browsers has been reviewed and I can't get this thing to work. 

 

Claudia Szargan
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August 22, 2025

I have the same problem. I need Trello to be working again fast, so please Support, answer our question. 

Denise Lariviere August 22, 2025

I was having the same issue and found that it was not Trello. It was our firewall blocking the different app-ids.  That is not managed in-house, so I don't have more specifics.  Once that was addressed, all has been working fine.  

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