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Cant view my boards

Jason_Jacobs
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 14, 2020

Co admin can see all the boards, he moved a few cards and now I can't see any of the boards however can see there are 10 boards or 17 boards in the category...Can someone help me to access our boards or why I mightn't be able to see them now?

1 answer

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Brittany Joiner
Community Champion
April 14, 2020

Are the boards part of a team that you're not a member of? That's usually the first place to check - make sure the view settings are either public or team visible, and if team visible, then make sure you're part of the team. 

In any case, are you a board member? If you're invited to the board, that should solve it and let you be able to see it regardless of team or board view permissions.

Jason_Jacobs
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 14, 2020

I was the admin for all boards, have 2 admins, 2nd Admin is seeing all the boards and I can't see any of them, on Mac it was all fine until some boards were moved.by 2nd admin Very strange we logged me off and on still cannot view my boards! I can see them all in place on my phone however not in my computer... they are saying 10 boards etc and cannot view 10 boards...

Thanks Brittany very helpful however doesn't solve our issue. After being logged off and he has logged me back on still can't view...Any other ideas?

Brittany Joiner
Community Champion
April 14, 2020

Interesting - very strange! Might have to reach out to Trello support for this one - sounds like a bug.

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