Change de e-mail domain

[Joatan Izolan da Rosa]

Hi, my company will be to change de e-mail domain. 

of: xxxx@cgteletrosul.com.br

to: xxxx@eletrobras.com.br

Is possible change my e-mail in my account whithout loss my Trello's data?

[Sal · Accepted solution]

Hey @Joatan Izolan da Rosa! If you want to change the email address associated with your Atlassian/Trello account, you can head out to https://id.atlassian.com/manage-profile/account-preferences/email and change the email address of your Atlassian/Trello account to a new one. 

You can read more about at our support article https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html

I hope this information helps! 

[Ana Cláudia Ferreira de Oliveira e Oliveira]

Hi, Sal!

I’m trying to do what you said, but the old e-mail doesn’t exist anymore. How can I change this adress if the login page asks to put a code that I can’t have access?

Please, help me?!

[Sal]

Hey Ana! If you no longer have access to the email associated with your account, you might want to reach out to the person who issued that email address and kindly ask for their help to temporarily reactivate it. This way, you’ll be able to receive the code, log in, and make any changes you need.

Alternatively, if your account is already authenticated on another device (like your phone or a different computer), you can follow the steps in our support article to change your account’s email. If these options aren’t available, I’m sorry to say that you won’t be able to log in to your account and update the email address.