Checklist due date has disappeared

[rob.sheldrick]

Hi, I have been adding checklist to my cards and for each item assigning a due date which I can still see on existing checklists. 

However when I try to add to an existing checklist or create a new one, it seems to have been replaced with emoji choices (wait, what?)

I really leverage this to create calendar views etc.

Can someone tell me why this has changed.

For background - have used Trello for a while on my iMac via the standard App. my understanding is that I am not required to move to a paid version of Apps for Apple to use functionality that was available in previous versions - just in case this is a wallet discussion

[Andrea Crawford · Accepted solution]

Assigning due dates to checklist items is only available on boards within Business Class or Enterprise Workspaces, and can only be set by a Workspace member. Is is possible that your board is in a Workspace that had a Business Class free trial which has since expired? Trello doesn't remove dates that have been already set (which would explain why you can still see them on existing checklists). 

[rob.sheldrick]

Hi Andrea,

That may be the answer. I used to have due dates I thought and had issues and had set up the board as Business Class to resolve not realising that I was signing up to a trial.

That said, I am using an App from Apple and I thought I had this ability on my Trello App but it disappeared when I need to move to Business Class. my understanding is that as part of the deal with Apple Apps are not supposed to lose functionality when they become either a paid App or in your case a tiered concept. Should I not still have this access as I used to with Apple App? 

[Andrea Crawford]

If you log in with a browser like Chrome and view the same board, are you able to add due dates? My guess is that you'll see a Business Class upsell that might not show on the Mac app, but the functionality will be the same. 

[rob.sheldrick]

Sorry, not trying to be a pain.

I don't use Chrome, I use Apple Apps on my iMac, IPad and iPhone exclusively.

My point is that I understood that Apple ensured that Apple users did not have to pay money for functionality that existed when an App moved to a paid or tiered concept. It looks to me that some functionality has now been moved behind a paywall which Apple is meant to ensure does not happen with its Apps.

Again not trying to be difficult.

Rob

[Andrea Crawford]

I'm not familiar enough with Apple's policies to help - sorry! 

[rob.sheldrick]

That's okay but who then can we escalate at Atlassian?

[Andrea Crawford]

I suggest reaching out to Trello support - they should be able to help you https://trello.com/contact - Good luck!

[rob.sheldrick]

Sorry I forgot I was in community - many thanks you have answered provided clarity