Closed board but admin account does not work

[Sofie Nihøj-Damgaard]

Hi, 

In my team we have a closed board that we would like to be reopened, however when logging in with the admin account it says that it is a first time user? 

How can my team and I get access to the closed boards?

[Alex W]

Hi @Sofie Nihøj-Damgaard - welcome to the Community!

It doesn't sound like you're logged into the right admin account, and have instead created a new account.

Would you be able to start a Premium free trial on your Workspace instead, making you the admin of the Workspace and able to reopen these boards? 

[Sofie Nihøj-Damgaard]

Hi @Alex W 
Is there a way to check who is then the admin of the board? 

The url to the board is: 
https://trello.com/b/kLQf80AC 
 
The admin of the board should have an email with
 [i**e**************ty@r****ll.*o*]

[Alex W]

Hey @Sofie Nihøj-Damgaard - it actually looks like this board has been left in an adminless state as the user who was the admin of the board deleted their account. 

As a result, I've been able to make your account an admin of this board. Let me know if you need anything else.