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Escape while editing checklist item closes card

tomatic
Contributor
December 11, 2023

IIRC, pressing escape while editing a checklist item used to cancel out of edit mode for the item. Now it closes the card, which is pretty annoying.

Is this an intentional change or a bug?

I'm using Firefox 120 on Linux (Kubuntu 23.10)..

4 answers

1 accepted

1 vote
Answer accepted
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2023

Hi @tomatic I'm able to reproduce the behavior that you're seeing, and I can confirm that it used to cancel editing like you say instead of closing the card. I don't believe this behavior change was intentional, so I'm opening a bug report with our engineering team. 

Lonneke van Heugten
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 24, 2024

My board restarts when I'm adding an item in checklist. It closes and pops up again. Can anything be done about this? I'm using mac os 13.4

 

0 votes
Sam
Contributor
May 19, 2024

Hi!

This bug hasn't been fixed yet. Have you reported it by submitting a support ticket?

Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 19, 2024

Hi @Sam This issue was fixed months ago, and I am not currently able to reproduce. Can you share what browser you are using?

tomatic
Contributor
May 19, 2024

@Andrea CrawfordI can confirm this is still happening for me too, I'm using Firefox 126.0 on Kubuntu 23.10.

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Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2024

@tomatic / @Sam I can reproduce this is Firefox - reopening the bug. Thanks again for reporting!

 

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Sam
Contributor
May 23, 2024

Hi @Andrea Crawford I'm using Firefox 126.0 and Google Chrome 125.0.6422... on either of them the issue persists. Submitted a support ticket, too. 

tomatic
Contributor
September 27, 2024

This is still happening, currently on Firefox 130.0.1 and Kubuntu 24.04.

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Sam
Contributor
September 27, 2024

Hi. You should also write about that to Support:
https://support.atlassian.com/contact

Though, for me (Chrome/Mozilla, web, Win10) this particular thing seems to have been fixed. At least for now.

Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 27, 2024

@tomatic Sorry that this has been such a troublesome issue. We're currently rolling out an update that will fix it. When this is rolled out 100% I'll jump back in to ensure it's working for you. 

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Sam
Contributor
October 6, 2024

@tomatic @Andrea Crawford Can confirm that this bug is a thing again. Hasn't been fixed yet, Chrome/Web.

Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 6, 2024

@Sam Can you please share steps to reproduce? As mentioned in my previous comment, we rolled out an update that should make this bug impossible, and it's currently rolled out to 100% of customers.

Here's what I'm doing, across all browsers, and I'm not able to reproduce esc closing the entire card. Can you try these steps and let me know what happens? If you're seeing buggy behavior I'll need to collect some more information.

  • Navigate to a board and refresh the browser window to start fresh
  • Click on a card that contains a checklist
  • Click on a checklist item to enter edit mode
  • Type to edit the item (...or don't type ... it shouldn't matter)
  •  Press ESC key

Result: Edit mode on the checklist item should exit, but the card should remain open. Pressing esc a second time should close the card now that the item is no longer being edited. 

 

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tomatic
Contributor
October 6, 2024

Just for the record, I just tested this in Firefox 131.0 (which is where it was still happening for me previously) and it is indeed fixed there. Pressing Esc while editing a checklist item only cancels out of editing the checklist item but doesn't close the card.

I also tested in Chrome 129.0.6668.89 and it's fixed there too.

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Sam
Contributor
October 15, 2024

@Andrea Crawford 
@tomatic 

Tested it again in Chrome & Mozilla, and can now too confirm that it has been fixed.

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0 votes
tomatic
Contributor
December 12, 2023

Thanks to you both 😊

0 votes
Brittany Joiner
Community Champion
December 11, 2023

@tomatic you'd need to reach out to support and ask: https://trello.com/contact

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