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Getting error: Whoops! The invitation link for this Workspace isn't valid anymore…

Adam Skelton
Adam Skelton March 11, 2022

I am now unable to use links to invite others to a workspace or board. Please help me figure out how to make links work again. I tried logging out, restarting computer, creating a new workspace. Nothing is working. This is across all of my workspaces.

When I click on a link I have copy and pasted, at first I got one error message:

Trello Error 1.jpg

Now two tabs open in Google Chrome and the second one says:

Trello Error 2.jpg

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Alex W
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 13, 2022

Hey @Adam Skelton - according to the error you're facing, you're using outdated links. Can you try generating a new link to invite people to your workspace? 

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Adam Skelton
Adam Skelton March 14, 2022

Hi @Alex W - the link issues I am experiencing are with all new links I am creating. 

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Alex W
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 14, 2022

@Adam Skelton - I'm going to raise a ticket on your behalf with Trello Support to work through this, you should get an email with it soon. 

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Alex W
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 14, 2022

Hey @Adam Skelton - ticket raised is TRELLO-110304. Did you get an email confirming the ticket was created? You'll receive any messages from us via email now. 

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Adam Skelton
Adam Skelton March 14, 2022

@Alex W - Yes, I received confirmation of the submission. Thank you for the support!

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Alex W
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 14, 2022

No worries mate! We'll get back to you within a day! 

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