You may no longer have access to the email address associated with your account. This happens sometimes when you change jobs and aren't using your work email anymore. This can also happen if you delete your email account.
For security reasons, we are not able to change the email address on your account (see below). Your best bet is to contact your former employer directly and ask if they can help you reclaim your Trello account by temporarily re-opening your old email account.
If you no longer have access to the email linked to your Atlassian account, updating it can be challenging due to our security protocols. However, if you’re still logged into your original account on any of your devices, you can invite your current email address to your Trello boards. This will allow you to continue your work on the boards from an account with a valid email.
If the email was associated with a former employer, you might consider reaching out to them to see if they can temporarily reactivate it for you to regain access.
@Ollie Guan shared some articles that shed more light on these topics (thank you Ollie!) definitely recommend reading those articles for more insights.
I also see that you’ve submitted a ticket with Atlassian Support. A member of our team will reach out to you directly as soon as possible via your ticket.
Thank you for your understanding and patience.
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