How do I pass on a suggestion to the makers of Trello?

[Christopher Soulé]

Good day. I have a suggestion to make Trello much better for users, but I can't seem to find where exactly I can contact the makers of Trello to pass it on to them. Do you have any suggestions?

[ACE]

Hello @Christopher Soulé 

Sorry I think it's this link

https://support.atlassian.com/contact/#/

or

https://jira.atlassian.com/projects/TRELLO/issues/TRELLO-1015?filter=allopenissues

In the upper area, in Create.

Greetings

[Brittany Joiner]

yes this!

[DiMaggio Tucci]

@Brittany Joiner I don't know who has access to create Trello tickets in the JIRA system, but I have found that I am unable to create tickets specifically for Trello, and there is a warning that tickets put in for the wrong Atlassian products will be closed.

1: Can anybody put in a Trello feature request? Can Community Leaders?

2: Am I supposed to use one of the options there, or am I missing something?

[REDACTED IMAGE]

[ACE]

@DiMaggio Tucci Me gustaría saber justo eso también 😅

[DiMaggio Tucci]

@Brittany Joiner @ACE 

Furthermore, the first link does not provide a way to pass on product suggestions.

The way it's worded on the main page for the JIRA board makes it sound like users can vote on the issues if they exist; if not, they should ask the community, and a Team Member can add it if need be. That being said, that was my guess, and I wasn't sure on the exact policy. I'm hoping we can clarify that here.

[DiMaggio Tucci]

Claro, por eso suelo decirle a los Atlassians que pongan su idea en ese foro jaja

@ACE

[Augusto Lisboa]

Hello Team,

@DiMaggio Tucci is correct.

Only the Atlassian Team can now raise public requests on the " Trello " project.

Feel free to escalate that kind of request so we can manage to raise them on Jira :D

The options you can access are related to other Atlassian Products and shouldn’t be used to raise Trello requests or Bug reports.

[DiMaggio Tucci]

@ACE @Augusto Lisboa @Brittany Joiner 

I have added an updated answer to the question based on the information provided.

[Augusto Lisboa]

Thank you!!!

[DiMaggio Tucci]

As @Augusto Lisboa and @Brittany Joiner  have pointed out, feature requests are located here. If you see the issue, you may be able to vote or comment on it. If you don't see it in that list, your best bet is to make a Community post like the one you've made, or to provide feedback through the form in Trello itself.

An Atlassian Team Member may add the feature to the list after running it through to the proper channels. A Community Leader may bring the issue to an Atlassian employee's attention by using the "Need some additional help? Request assistance from the Atlassian Support team." button, but this does not guarantee that the issue will be added to the list.

Atlassian appreciates your feedback and does take feature requests seriously. Please let the community know!

[ACE]

Thank you @DiMaggio Tucci , @Augusto Lisboa , @Brittany Joiner .
If I understood correctly, the help option from Trello itself is to request help on a problem, exclusively.
And the option to suggest improvements must be done through this "Atlassian Community" portal, exclusively.
I understand that the reporting of errors in Jira by employees acts as a filter for a huge number of requests directly from users. What I don't understand is that there is an option to see these requests, even to support them from the community.
It's like dividing the support and efforts of users into... I don't know...