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How do I stop emails about sending emails to inbox?

craignicol June 14, 2025

I've used email to board for years and I'm used to only getting a reply from Trello if there is a problem.

Since using the new email to inbox I now get an email every time that doesn't appear as a reply in Gmail and just has the following text:

"For more information on sending cards to your board via email, please visit our help page"

How do I turn off this useless email? I can't see it in inbox settings, Trello notifications settings or Atlassian notification settings.

Thanks,

Craig

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Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 16, 2025

Thanks for reporting this! This sounds like a bug. Has this been happening the entire time you've been using this feature, or did it just start recently?

craignicol June 16, 2025

I got one round about when the feature launched, and then none, but lots starting 11 June

Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 18, 2025

This should be fixed now—please let me know if you see this happen again.

craignicol June 26, 2025

Thanks, I've not seen it happen this week. 😁

Like Caity likes this

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