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I have previously had access to a Trello board and I have lost access.

Sabita Grech
I'm New Here
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February 25, 2025

None of the links work. I have cleared caches,reset my pssword, I have asked to be removed as a member from the shared board and re invited but when I log in, I get the "something went wrong, we are having trouble sending your request - please refresh and try again message. refreshing doesn't work. I really need to access this client board to meet deliverable asap.

2 answers

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 3, 2025

Hi @Sabita Grech 

I wasn't able to see which workspace or trello board this might be.  I created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/58/TRELLO-212514

Someone from our Trello support team should be better able to assist there.

Thanks

Andy

Mirek
Community Champion
March 29, 2025

Hi @Andy Heinzer 

Thank you for jumping in and checking on this. It is already some time after ticket was created.. Just curious.. Was this problem somehow resolved? If so, what was the root cause? 

0 votes
Mirek
Community Champion
February 26, 2025

Hi @Sabita Grech 

Just to clarify.. This is a problem with only 1 board, correct? Others are working fine? And by "recently" you mean a day, week, month? .. Is this the same behavior when you are using a different browser? How about desktop app? Is there anyone else that is also having this problem or viewing this board correctly? 

Sabita Grech
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 27, 2025

This is a client board that I recently ie up until 2 weeks ago that I had access to. This is the only board I accessed. I have tried different browsers

 

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