Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Make template button is grayed out

Deleted user February 9, 2021

Is this a paid feature? I've been searching for a while and nothing said making templates is a paid feature but my "make template" button is grayed out and I'm not sure why 

1 answer

1 accepted

0 votes
Answer accepted
Stuart Capel - London
Community Champion
February 9, 2021

Hi @[deleted] 

You need to be an admin to make a template - do you have admin privileges?

Deleted user February 10, 2021

Thank you for your response! I thought I was an admin which I guess is where my confusion is coming from. I created the team and the board I wanted to make into a template for the rest of my team so I thought I was an admin. Is there another step to being an admin?

Stuart Capel - London
Community Champion
February 10, 2021

No problem Sarah. It depends if you're on Trello Enterprise / Free / Business Class

In a free instance it will be greyed out and say 'upgrade' next to it. You do need to be on a paid version (Enterprise or Business Class) and if you're on an Enterprise subscription, you'll need to be an admin (https://help.trello.com/article/1187-creating-template-boards). Are you using a work Trello account? You might need to ask someone who loos after Trello about becoming an admin.

Deleted user February 11, 2021

I am on a work account! I will reach out to them and see what they can do. Thank you so much! 

Like Stuart Capel - London likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events