Member not receiving email for code to login after resetting password

[Lucas Mfolo]

Hello 

One of the member not getting a verification code email. 

The login email is not for the account I am posting on though. Can I communicate the affected email without publishing here?

Thank you

[Teodora V _Fun Inc_]

Hi @Lucas Mfolo 

You can reach out to Atlassian Support and explain the issue in detail (including information like emails and attachments). This is the fastest way to resolve an immediate blocker.

[Lucas Mfolo]

Thank you