My Trello board says it is closed and only the Admin can reopen it

[Laís Santiago]

My Trello board says it is closed and only the Admin can reopen it but there's 3 admins: two of them can't reopen and another left the company some time ago. The board has working fine up until it did not open yesterday. Please can my board be reopened so we can access it? This is my work board.

I've find another people who has the same problem and apparently there isn't a solution yet.

https://community.atlassian.com/forums/Trello-questions/quot-Reopen-closed-board-quot-does-not-show-board-that-was/qaq-p/887908

https://community.atlassian.com/forums/Trello-questions/My-personal-Trello-board-suddenly-closed-down/qaq-p/3096462

https://community.atlassian.com/forums/Trello-questions/Trello-board-suddenly-closed-Only-the-admin-can-reopen/qaq-p/3070875

[Brian Vaaben]

I also have this issue this week.

[Sakshi Verma]

Hi @Brian Vaaben  ,

Do you still face the same issue? If yes, please share your username, and I will look into it.

Thanks. 

[Brian Vaaben]

Yes, the same.

Username: Brian Vaaben

[Sakshi Verma]

Hi @Laís Santiago  , Welcome to the community!

Most of the issues you have seen on other posts are because the admin's account was deleted due to inactivity, which led to the board's closure. I am working on this and will get back to you via email to resolve the issue further.

We are tracking this issue on a bug report here.

Thank you

[Megan Douglas]

I have this issue this week. I used the account last Thursday and can't open it today. 

[Sakshi Verma]

Hi @Megan Douglas  ,Can you share your username and how many boards are closed on your end? I need your username so I can reach out to you

[Megan Douglas]

[Board link] just one is closed i think

[Sakshi Verma]

Hi @Megan Douglas  Thank you ,I will reach out to via email to resolve this issue further.