Hello,
My Trello board disappeared. When I try to open the link I saved as a bookmark, I get the "Request Access" screen. Does that mean I'm no longer the admin of my own board? But If I try to Request Access to the board from a new account with a diffrent email adress, I get the Request email to my original account.
I think it's the same problem described in these two posts:
https://community.atlassian.com/forums/Trello-questions/Joining-a-board/qaq-p/2943788
https://community.atlassian.com/forums/Trello-questions/My-board-has-disappeared-since-trello-updated/qaq-p/3058318
Hi @JLR ,
Welcome to the community!
Please ensure you're logged in with the correct Trello account that you originally used to create or access the board. Sometimes, being logged into a different account can cause this issue. Also, please share the URL of the board you're trying to access to check further.
I've double-checked the account information multiple times and even reset my password to be sure everything was correct.
URL to the Board: https://trello.com/b/xxxxxx
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Hi @JLR ,
Thanks for sharing the board link. As checked, the admin account @jonaslindorfer is associated with email j.l********r@e****a.d* (the email id is obfuscated due to security reasons). Is this the one you are trying to log in with?
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No, it was not, and this was the error: Our organization switched domains. In the past, I logged in with the obfuscated email, but now I need to use the new one, apparently.
I can log in now and see my dashboard. Thanks for the help!
I guess it was a Layer8 problem.
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