My boards do not appear on member's account when she logs in.

[Donald Eager]

When my team member starts the phone app, my shared boards are not displayed.

[Nils Geylen]

There's lots of info missing here for anyone to help out.

• Are they a member of the Workspace or a 'member of your team'--as in you work with them? Teams as nomenclature is deprecated in Trello.
• If they are, is the board 'Workspace visible'?
• Or are they only a member of the board?
• If so, are they looking at the right Workspace?
• And perhaps, are they logged in with the right account you used to add them?
• Finally even, are they telling you it's not there, or have you seen it not showing up?

I'm not with support, but I work with a lot of remote users who often send these "I can't see x" messages and it's often a puzzle to figure out.

I'm sure with a bit more background this could be easy to fix; I've never had a bug where an added user was unable to access after their invite.

[Donald Eager]

The other user is my wife. I usually have access to her phone so I am sure the boards are not being displayed there. On my phone she shows as a collaborator on the same Trello Team. Not sure EXACTLY what that means. At this time, those are the only two questions I can answer, since she is away from home this week so I don't have access to her phone. I will come back here after she returns home to work on the other questions.

[Nils Geylen]

If she's in the team/workspace and the board is Workspace visible, she ought to see it, whether she is an admin or not.

If it's set to Private, only admins can see it, regardless if they were added or not.

Not sure what the visibility settings options were on the free plan, but so far I think the issue could be here; a settings issue, rather than a bug.