Not working Notifications for mentions in card comments are sent for the following Slack workspaces

[Akarapong Watcharasemakul]

with Slack Powers-ups, I cannot get Slack notification in Mention Alerts section.

When I add and remove person from card, nothing happen in my Trello app in Slack.

However, when I move card between list, Board notification is working fine.

Basicly, I want to report bugs that

Board notifications are being sent to the following channels: is working normally
but
Notifications for mentions in card comments are sent for the following Slack workspaces:
is not working

Anybody has same issue, or know how to fix, please share with me.

[Luciana Munhoz]

Hi  Akarapong, welcome to the community.

Thanks for the screenshots. To receive other slack notifications from the board, you will need to select which one you want to be alerted.

For that, you can go to the Slack settings on the Slack Power-up on your board (the same one from your first screenshot), and an Alert, and check the ones you want. I see from your screenshot that only "Move to a different list" is selected. You'll need to select all those you want to be notified about.

You can find more additional information in this article.

Hope that helps!

[Akarapong Watcharasemakul]

I have done all of those steps and got notification already.
However, from "Mention Aleart" We will only got notification in slack only when somebody tag us in Trello comment section. If I assign task to somebody in my team. I need to tag them in comment section as well to notify in slack.

Is this feature intend to do like that?

[Luciana Munhoz]

Thanks for the additional information. I was testing here, and it's possible to get a Slack alert when someone is added as a member to a card.

For that, you will need to create a Slack alert and select "Member added/removed" under Cards options.

Another thing that I noticed from your screenshot is that it seems that you create an alert and select Direct Message for yourself to be notified (the second screenshot from your main message). Could you double-check and make sure to create an alert for the Slack channel you need?

Hope this helps!

[Akarapong Watcharasemakul]

Mark on member added/removed will notify when anybody added/removed from the card. We want to get notify only when my name is added/removed from the card.

Could you double-check and make sure to create an alert for the Slack channel you need?
I have checked Slacked channel is correct. I got notify normally when people tag me in card comment. But will not get notify when they add me to the card.

My solution is add automation rule for each member of  the team.

[Luciana Munhoz]

Oh, I see! You want to be notified just when you are added to the card. I'm afraid there isn't an option to get a notification just for a specific member right now. The Power-up will notify everyone, as you see. Your solution was great, and it will ensure that only you get the notification.

[Akarapong Watcharasemakul]

Only moved card action show up in slack.