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Pop-up banner on board(s)

Laura Taylor December 28, 2020

Hello, I'm a brand new Trello user & I have a pop-up/banner that I cannot dismiss from the bottom of several of our boards (see attached photos). Any ideas as to what I need to do here? Thank you for your help! Laura

Screen Shot 2020-12-23 at 4.25.42 PM.pngScreen Shot 2020-12-23 at 4.24.31 PM.png

2 answers

0 votes
Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 30, 2020

I’m pretty sure this is all because of a Power-Up that is enabled for the board. If you don’t want the Power-Up you can disable it in the right hand sidebar. 

0 votes
Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 28, 2020

The settings for that board only allow team members to join. 

see https://help.trello.com/article/791-changing-permissions-on-a-board for invitation permissions. 

Laura Taylor December 30, 2020

Thanks for replying, Michael -

I'm not necessarily attempting to invite someone outside of our team, but the pop-up banner indicates that I specifically need to add the GmailBot or "invite Gmail for Trello" to the board.

I have no idea how to remove it without clicking the 'x' multiple times every few minutes. Are you aware of a particular setting that needs to be fixed so that Gmail for Trello is working correctly or the pop-up banner requesting me to add the GmailBot can be closed out? 

 

Thanks again!

Laura Taylor December 30, 2020

Adding more clarity - I did not specifically try to (first) add the GmailBot or Invite Gmail for Trello - those are the instructions attached to the pop-up banner that we cannot remove. I tried to add the GmailBot as suggested only as a possible solution to fixing this issue. 

Thanks!

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