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[Trello & v2.15.2.0]: Content in header section is not visible in change language window.

ACTest 008 November 14, 2024

[Trello & v2.15.2.0]: Content in header section is not visible in change language window.

Screenshot 2024-11-14 105338.png

3 answers

0 votes
ACTest 008 January 9, 2025

Hi Team,

Verified this based on your comments, please find the observations below.

  • We verified this issue on 20-inch monitor and the issue Repro.
  • When we click on change language window, it is opening inside the app only not in any browser.

 

Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 9, 2025

Hello, ACTest 008

Sorry, i missed your answer below

Is this issue happens also on incognito mode? It's not possible to zoom out to reduce the size of the page as well?

Kind Regards


ACTest 008 January 27, 2025

Hi Alisson,

We verified the bug with Store Application not with web version. There is no incognito or zoom in zoom out options inside the application. Issue still Repro in Latest version v2.15.5.0 of application. Could you please take a look at it again?

Thanks!

Michelle

Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 27, 2025

Hey, Michelle

Since I couldn't reproduce the issue here, I've opened a support ticket on your behalf. You should receive an email shortly, where you can provide all the necessary details to the support team.

Kind Regards

ACTest 008 February 13, 2025

@Alisson Sartor thank you so much for helping me to open a support ticket. But seems like I did not receive any email for that. Is the email sent to actest008@outlook.com? 

Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 13, 2025
ACTest 008 April 9, 2025

@Alisson Sartor I cannot see the request. Is there any update? 

Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 22, 2025

Hi there! Here's the right link: https://support.atlassian.com/requests/TRELLO-210399/

0 votes
ACTest 008 December 9, 2024

Hi @Alisson Sartor sorry for the late reply. Here is the details"

  • We verified this issue on 20-inch monitor and the issue Repro.
  • When we click on change language window, it is opening inside the app only not in any browser.
0 votes
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 18, 2024

Hello, ACTest 008!

Welcome to the community!

Could you please let me know the size of the monitor you are using? I tested the issue on both a 13.3-inch Mac and a 27-inch monitor, and I was able to see everything clearly on both. Additionally, could you confirm if the issue occurs in incognito mode? I'm curious if it might be browser-related.

I've attached a screenshot for your reference below.

Thank you!

Screenshot 2024-11-18 at 10.21.08.png

 

Kind Regards
Alisson
Trello Team

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