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Trello board closed

Oriela B
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September 14, 2025

Hi! My personal trello board was closed and I am given the following message when trying to access it: "You’re a member of this board, but only board admins are able to reopen it. Please contact support for assistance."

When logging in with the email that would be the board admin it says "Looks like it's your first time on Trello." 

Is it possible to get the board back when it seems the account that created it has been deactivated? 

Thanks.

2 answers

0 votes
Oriela
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 16, 2025

The problem is solved! Thanks! 

0 votes
Lipakshi Narang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 14, 2025

Hi,

Thank you for reaching out to the Trello Community!

I have raised a support ticket on your behalf. We'll work closely on it and get this sorted for you.

Hope this helps!

Thanks & regards,
Lipakshi Narang

Dominik Potyrała
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September 16, 2025

@Lipakshi Narang  Hi, i have the same problem... 

When i open my board, where i was working every day it says:

"You’re a member of this board, but only board admins are able to reopen it. Please contact support for assistance."

link to board: Mieszkanie | Trello

Please help me - i need information from there.

Dominik

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