Why am I not receiving email notifications?

[Tommy Washbush]

I do not get Trello notifications even though I have every notification category selected.

I think the problem might be related to the fact that I am using an email address that I had with my company, and then after I left they got rid of said email address, and now I am back they brought it back.

I do get desktop notifications, but email would be much more helpful.

[Bastien Delourmel (FMX)]

Hi @Tommy Washbush ,

From your personal settings did you disabled them?

From your profile picture -> Personal settings, then at the bottom of the screen you have "

Get email updates for issue activity when"

Hope it helps!

[Tommy Washbush]

I do not see these specific options when I click my profile picture. I see "Settings" and then I have an "Email notifications" section, where everything is checked. Is this within Trello, or elsewhere?

[Bastien Delourmel (FMX)]

@Tommy Washbush Do you have access to this page: 

https://YOUR WEB SITE.atlassian.net/secure/ViewPersonalSettings.jspa

[Tommy Washbush]

For the "YOUR WEB SITE" part I'm assuming I'm using my Trello user account URL? If I do that it takes me to the same Settings page that I'm unsuccessfully trying to turn notifications on.