Why is a normal user able to view Private boards they are not part of?

[Malene Lunde Einarsen]

I've been notified by a normal (workspace) user that he is able to view all private boards in the workspace, despite not being added to these boards. I'm somewhat unfamiliar with Trello, but I understood that you had to be added to a private board to be able to view/interact with it. Using Trello Business.

How can I fix this?

[Andrea Crawford · Accepted solution]

Can you double check the visibility on these boards? "Workspace visible" boards should be visible to any Workspace member, but "Private" should not. I believe the default visibility is "Workspace visible." 

This article may help: https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-workspace

[Malene Lunde Einarsen]

Every board is set to Private (and only 2-3 admins can choose otherwise). 

[Andrea Crawford]

Malene, that does not look like the expected behavior. I suggest reaching out to Trello support at https://trello.com/contact. 

[Malene Lunde Einarsen]

Unfortunately I have been unable to submit tickets all week due to "Support Service Connection Issue".

[Blair at Atlassian]

Hi Malene,

We received your support ticket and will be responding momentarily to work through this with you!

Thank you,

The Trello Support team