Why is my colleague's list collapsed

[ian adelson]

Hi There - my list is nice with cards, but my colleague's list has collapsed and just shows the heading for each card. How do I get his collapsed list to look like mine. He is not using any filters

[Andrea Crawford]

@ian adelson Hi there, what browser is your colleague using to access Trello ?

[ian adelson]

Hi There - he is on a mac and using safari

[Andrea Crawford]

@ian adelson which version of Safari? I suspect it's a much older/no longer supported version of Safari, but it would be good to confirm the exact version. 

[ian adelson]

Thanks - let me get the version

[ian adelson]

The safari version is quite old apparently and cannot be updated. He is going to try google chrome on the computer and if not, move to another computer. 

Thanks