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ipad Trello app not working offline

Toby
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July 23, 2019
When I open Trello on my iPad offline, instead of getting the last syncd boards, when I try to open a board, I get ’we need the internet to load this board’. Is this normal. Bit poor if it is.

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Mike
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 29, 2019

Hi Toby,

 

Have you ever opened that board before on the iPad app? If not, that board hasn't been synced yet, so there's no way to open it for the very first time while offline, unfortunately.

 

Because of the amount of data that might be on certain boards, Trello doesn't pre-load absolutely every board, only ones that you open while online. Those get synced for offline use.

 

I'll be sure to let the team know you'd like to see some improvements there in the future!

Toby Price July 29, 2019

Unfortunately, I HAVE opened these boards before on the iPad and I DON'T get the same problem on my iPhone. Strange one.

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