please help me!!!!

[Anita Contreiras]

My account had been "not found".

I need help, because it shows me the following message " 

Quadro não encontrado

Talvez o quadro que você está procurando tenha sido excluído ou o URL tenha um erro de digitação. Verifique se você tem o link correto ou entre em contato com o administrador do quadro para obter ajuda.

The link is (and always had been) 

trello.com / b / In4iqz0s/ ivftax

Thanks 

[Andy Heinzer]

Hi @Anita Contreiras 

I took a closer look at that workspace.  While I don't have a complete view of it, it seems like the user account that uses that board might have a different Atlassian Account from the one you're using here in Community.   Your community account appears to be using a gmail account.  While that board seems to have members on a *****.br domain.

Do you happen to have another email address that you usually use to login to https://id.atlassian.com ?  If so that might be the clearest explanation for what happened here.

You could try to open an incognito or private browser session, then visit that link above and login with your .br credentials.  See if you can then visit your trello link once logged in via that session.

Andy

[Peter Van de Voorde]

Hi @Anita Contreiras ,

Welcome to the Atlassian Community. 

It looks like your board got either removed or permissions got updated. 
Take a look at this documentation and talk with your board admin to check if anything has been changed: https://support.atlassian.com/trello/docs/changing-permissions-on-a-board/

Cheers,
Peter

[Anita Contreiras]

Thank you so much, Peter.

So, can you tell me if the belongings got lost?
By the way, I was the board admin and hadn’t changed anything. Can I access my data that was 'lost'? 

Cheers, 
Anita

[Peter Van de Voorde]

Hey Anita, 

Do you have a workspace admin who might have made changes?

Otherwise I would reach out to Trello Support and ask if they can get your board back: https://support.atlassian.com/contact/#/

Cheers,
Peter

[Anita Contreiras]

Hi, how are you? 

No, I was the only one that used to make changes. But hadn't, I promise. 

I would admire if I could get my infos back. 

Thanks!! 

- Anita

[Peter Van de Voorde]

If you're the only one who could make those changes and you haven't done it there might have been a change on the Trello side. 

I would recommend to reach out to Trello directly through Atlassian support on this link: https://support.atlassian.com/contact/#/ 

I've also flagged this post to Atlassian Support.

Cheers,
Peter