problems with pop-up at 1 specific board

[Arjan Naaktgeboren]

Since a few day when I want to work in Trello, the Crumble pop-up appears over and over again. When I close it with the 'x' it keeps re-appearing. Strange thing is, it only happens on 1 board. On the other boards it is no problem. 

What can I do to get access again to the 1 board affected / how can i get rid of auto pop-up?

[Bibek Behera]

@Arjan Naaktgeboren ,

I haven't experienced this issue so far. I found a similar thread, please see if the suggestion helps.

https://community.atlassian.com/forums/Trello-questions/Re-How-to-deactivate-Crmble/qaq-p/2024582/comment-id/62178#M62178

-Bibek

[Arjan Naaktgeboren]

@Bibek Behera , thanks for replying. I have exact same problem, however provided solution does not solve the problem.

Anyone who can help out? My most important board is now blocked and that makes Trello for all boards not workable and therefore a wothless product.

[Bibek Behera]

Hello @Arjan Naaktgeboren ,

I can feel it, if the issue persists and blocks you from using the tool, I would highly recommend reaching out to the support team.

-Bibek

[Antonio Panea Pastor]

Hi @Arjan Naaktgeboren ,

Toni from Crmble Support here. Could you please let me know if the problem persists? 

If yes please let me know through the website https://crmble.com/trello/.

Cheers,

Toni

[Arjan Naaktgeboren]

@Antonio Panea Pastor 

I just checked and problem is solved. Pop-up loads now correctly, and it is possible to close pop up and work in the selected board

[Antonio Panea Pastor]

Glad to see the problem is solved then!

Thanks!