Reports and ticket system

[Andrea Milagros Carrasco Suyo]

Hello!

Had the question if in Trello Premium, you can be able to download reports, and create a dashboard with a ticket system, for office use. 

Thanks!

[Çiğdem Büyükaşik · Accepted solution]

Hi @Andrea Milagros Carrasco Suyo,
Welcome to the community! Here's a quick guide on how to export data from Trello: https://support.atlassian.com/trello/docs/exporting-data-from-trello/ 

Can you clarify what you mean by "create a dashboard with a ticket system"? What exactly are you hoping to accomplish or manage with it? 

Best,

Cigdem

[Andrea Milagros Carrasco Suyo]

Hi Cigdem, thank you! What we are willing to create is a ticket system, in which team members can create a card and assign it to other member for support in a task, like a ticket system. Do you know if that is possible in Trello?

[Çiğdem Büyükaşik]

Hi again @Andrea Milagros Carrasco Suyo, 

You can have a look at our Service Desk for Trello which many Trello users use for ticketing. Tickets can be created through email or forms and can be assigned manually or automatically to the members of your choice. You can find a detailed article below:

https://community.atlassian.com/forums/App-Central-articles/Can-Trello-Work-as-a-Ticketing-System-YES-Here-s-How/ba-p/2942774 

Feel free to reach out for any questions,

Best,