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Small images on card

XHUL IANA
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April 25, 2025

All images that are placed inside the card, at least on the cell phone, are resized to a point that they are extremely small. This is very annoying and I wanted to know if there is a way to turn off this mechanic or bug, this is really driving me crazy

It's not the image resolution, it's perfect on the computer.

Screenshot_20250425-171946.jpg

2 answers

1 accepted

2 votes
Answer accepted
DiMaggio Tucci
Community Champion
April 25, 2025

I was able to reproduce this in the Android version of Trello. I do not see a current bug or feature request matching this issue. To be clear, this is NOT referring to card covers, and the issue is NOT related to picture resolution. There is a bug report for card covers under 250px; this is NOT related.

 

This could be by design, it could be a bug, or it could be that larger images are a "feature request"

 

The reason I say this could be by design is it appears, to my testing, possible to put text inline with the images. Perhaps this was done so that images could be labelled, That being said, even if that were the case, this behavior is NOT consistent with the web version, which will usually just push the text down to the next line anyways, so I don't see this as ideal.

 

I have just requested an Atlassian Team member review this post to see if a bug report or a feature request should be put in for this. they will review the post and take the needed action.

 

Thanks for bringing this to the Community's attention! It's much appreciated.

 

To reproduce this, these were my steps:

-From another version of Trello, add an image to a card description

(as far as I'm aware, I don't see a way to add an image to a card description from the Mobile App other than by manually inputting a Markup link. I do not have the iOS version of the app_

-View the card description from the mobile version of the app (in my case, Android)

 

Expected results:

-The image width is sized proportionally to the display width of the description box on both the web and mobile versions of Trello UNLESS the image width is smaller than that (or possibly some other algorithm for determining a proper image size that provides comfortable viewing.

 

Actual results:

-Only in the mobile version, images are displayed at a fixed width that makes most images extremely small, and much space is wasted to the side if there is no text placed to the side of an image.

 

Of note, text placed to the side of an image appears below the image on the Web version IF the image is displayed at full width, so, even if this is intended for labelling images, it will not behave the same way on the Web version. Either way, the behavior is inconsistent between Trello Mobile and Trello Web and it makes sense that this may not be the best way to handle displaying images. 

1 vote
brian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 30, 2025

This was a bug, and the behavior for larger images should be restore in 2025.9 or later (current rolling out)

If you'd like to get the fix sooner, you could opt into the beta program via Google Play (if you scroll down the store listing on your Android Device there is an option to enroll in beta). The beta generally gets code roughly 2 weeks before production rollout happens.

DiMaggio Tucci
Community Champion
April 30, 2025

Thanks, @brian

Just be aware that while some bugs may be fixed sooner in beta releases, there is also a chance that there are unfixed bugs in beta releases that would not normally be allowed to exist in non-beta versions.

 

A good rule of thumb is that beta releases tend to be buggier than regular releases, so, if you join the beta, just be aware of this!

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