Starred Cards power up broken

[Deleted user]

Hello,

Few moments ago, the Starred Cards power-up decided to stop working. When I open cards, the place where it normally is has a grey rectangle, or nothing is there and I can only see the Add Power-Ups option. When I go to Power-Ups, I can't add it (because it has been added for years).

I have tried removing the Power-Up and re-adding it

I have tried logging out and back in

I have tried clearing the browser cache

I have tried using a different browser and incognito mode

Thoughts/ideas?

Below are screenshots of the above mentioned problem.

[Nathan Smith]

Hi @[deleted] 

Nathan here from Trello Support

I'm struggling to replicate this issue by adding the Power-Up to a board on my side, does this happen for any other Power-Ups on your board? And do you have the same issue with this Power-Up on any other boards?

Can you try disabling and re-enabling the Power-Up again but before you disable it click on the *Remove personal settings* option just above the Disable button and see if this gets the Power-Up working for you or not?

[Deleted user]

Hello Nathan,

I have checked the status of the Power-Up today and everything seems to be back to normal. So I guess it was just a temporary "blip"?

[Nathan Smith]

Hi @[deleted] 

No problem, I'm glad to hear this is working for you again now! 

I'd assume this was just a temporary issue but if it does happen again feel free to let us know and we'll be happy to help!