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Laura Leherpeur March 11, 2025

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1 answer

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Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 12, 2025

Hi @Laura Leherpeur !

Let's see if we can figure this out together!

First off, double-check that you're logged into the right Trello account. Sometimes, being on a different account can cause this issue.

Next, take a peek at your email inbox for any notifications from Trello about the board. Those emails will have the correct link and can confirm if you had access with the email you're using. Plus, if you were removed from the board, there should be a notification about that too.

Also, make sure the link you're using is complete and correct. Sometimes, if a link is copied or saved incorrectly, it can lead to an error.

Let me know if this helps or if you need more assistance! 😊

Laura Leherpeur March 19, 2025

Hi Renato, 

Thanks for your message. 

Unfortunately, all of this doesn't help :/ 

Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 19, 2025

Hi, Laura!

Could you provide me with the URL for the board you're trying to access? I'll check from my end if there's anything funky going on there.


Laura Leherpeur March 20, 2025

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Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 20, 2025

Hi, Laura!

Upon taking a look at the board in the question that you linked, it does look like the board has been fully deleted on 2025-02-03 12:30:49 PM. 

Unfortunately, once a board has been fully deleted, there is sadly nothing that we can do at Trello as that's a permanent action.

I really do wish I could offer some better news than what I have brought, but unfortunately, this is where we stand.

That being said, if you have any further questions or comments, please feel free to reach out and I will do my absolute best to assist where I can.



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