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The Cronofy synch works beautifully - but how do I change my settings?

Susanne Wrage
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February 27, 2018

I was able to link my Office 365/ Outlook calendar very quickly to Trello via Cronofy. Yay! it works like a charm. I configured it so that the time slots for the cards shows up as "free". I changed my mind, would like to show the time as "busy".

When I click on the Cronofy link / Power Up within my Trello board, I get the message that I first need to authorize Cronofy. When I click on the "Get Authorized" button, the Cronofy Trello Connector page gives me a "page not found" error. I had already run into this during the initial setup, but found a workaround by going directly to the https://trello.cronofy.com/ URL. When I try to synch that way again, I get the message that the boards are already synch'd. Is there a way to change the settings, or do I need to unsynch and then resynch?

1 answer

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Marta Galofre de Alos
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 5, 2018

Hi Susanne,

Marta here, from Trello Support. Sorry to hear about the trouble.

I'd suggest revoking access from Cronofy to Trello and then try enabling the Power-Up again. To revoke access, go to your settings by clicking on your avatar, scroll down to "Applications" and hit the "Revoke" button next to the Power-Up.

Is that doesn't help, please contact us at trello.com/contact and we'll be glad to take a closer look! 

Cheers,

Marta

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