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Trello account was deacticated somehow

karenXu
karenXu
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September 2, 2025

our teammate's account has been deactivated suddenly and I as the trello board admin can't invite him again. and I find no place in Trello to re-activate this account. right now he can't access into the trello to check the board. 

any useful tips to solve this problem would be highly apprecated.

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Gaurav Kataria
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 2, 2025

It could be that user's account has been deactivated by their company's IT admin. They would need to reactivate it. 

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Trello
Trello
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CLOUD
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