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Trello connection issues

Mary Duffy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 3, 2022

Hello,

The last few days I've had issues with Trello connecting, disconnecting and being slow.  I've tried clearing cache and cookies, making sure everything (browser, windows updates) are up to date, different browsers in case it's an add on, but nothing seems to speed anything up.  Any ideas appreciated.

1 answer

0 votes
Blair at Atlassian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 5, 2022

Hi Mary, 

We'd like to take a closer look into this issue with you in a support ticket if that's okay. We might need to gather some screenshots and more information that isn't as well suited for Community.

Please submit a ticket via https://trello.com/contact and share the browser you're using, and the browser version. Also, if you notice that this issue is worse on a particular board, please share the board URL with us in the ticket description. Our support team will be waiting for your ticket and will respond as soon as possible.

Thanks so much!

All the best,
 
Blair  

Trello
ATLASSIAN


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