I am unable to see the billing page for my account to add new users. I am able to select it, but it is completely blank. There haven't been any permission changes.
I tried to create a support ticket and there was a warning that there are some connections issues and it might fail to submit. I submitted it and it said it couldn't submit and to try again. I also tried emailing support@trello.com and I received a message back saying they don't monitor that inbox anymore.
Any suggestions?
Hi Ashley,
We did face some generalized issues with Trello on the 16th and I would assume that's why you were not able to submit a support ticket.
We are no longer using the support@trello.com, but you should now be able to submit a ticket here: http://trello.com/contact, which I believe would be the best channel for us to discuss billing issues.
Do you mind opening a ticket with us?
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.