Unable to self-join team from linked Slack

[Ben_Randall]

This page (https://trello.com/en-US/guide/team-administration) seems to indicate that if you have linked a Slack team you should be able to self-join a Trello team.  The section called "Be a Slack(er)" has the details.

Additionally, there is a tip that says:

> #TrelloTips: Business Class team admins can choose whether any member of a linked Slack team can join the team or if Slack team members should only be invited manually.

The current configuration for my team is: "Slack team members can self-join this Trello team." which implies that I need Business Class if I want to disable that functionality.

However, self-joining does not seem to work.  How do I figure out what's wrong.

I responded to this previous question: https://community.atlassian.com/t5/Trello-questions/Trello-Slack-integration-self-join/qaq-p/1003101 but it's marked as answered so I'm not sure that it will get looked at thus the repost.

[Ben_Randall · Accepted solution]

Enabling self-join from a connected Slack team is ONLY available to Business Class users.  The wording on the settings page and the documentation makes this very vague. 

[Teddy]

Hey Ben!

Can you please reach out to our support team directly at https://trello.com/contact? We'd be glad to help you troubleshoot!

[Ben_Randall]

Just sent a request on over!

[micky_schlamp]

Hi Ben,

did you solve the issue about "self-join team from linked Slack"? I would appreciate some help.

[Ben_Randall]

It's only supported for Business Class users.  If you're a Business Class user and still having a problem, you'll probably have to get in touch with support.