Upgrade to trello premium

[Vitoria Scheuermann]

Hello. My company would like to upgrade from Trello Standard (current plan) to Trello Premium this month.

The Standard plan was contracted on April 17th.

We opted for the annual subscription. Is it possible to apply the amount already paid for the Standard plan towards the upgrade to the Premium plan, that is, deduct the amount already paid and only be charged the remaining amount?

[Brian Kirwa]

Hi @Vitoria Scheuermann ,

Yes, when you upgrade from Trello Standard (annual) to Trello Premium, Atlassian typically applies a pro-rated credit for the unused time on your current plan.

Since your Standard subscription started on April 17th and you're upgrading within the same billing year, you shouldn't be charged the full Premium amount instead, the system will deduct the value of the unused Standard time and only bill you the difference.

Here’s what usually happens:

• You’ll see a credit applied for the remaining Standard subscription.

• You’ll be charged a prorated amount for Premium based on your renewal date (April 17).

If you'd like to double-check your specific case or want a quote, it’s best to contact Atlassian Billing Support directly. They can provide an exact breakdown and help with the transition

Hope that helps!