Hello,
I have a big problem. My login email address is no longer active and has been closed.
I tried to change my email address, but your system sent an identification code to my old email, which I can no longer access. As a result, I am stuck in a loop and cannot update my credentials.
I really need access to my Trello boards.
Can you please help me out of this situation?
Best regards,
Nicole
Hi Nicole, welcome to the community!
I'm sorry to hear about the trouble you're experiencing.
Unfortunately, Trello Support is unable to update account email addresses for security reasons. However, since you mentioned that you are still logged into your original account, there is a workaround that you can use to regain access to your boards. Here's what you can do:
Please refer to this guide for detailed instructions on how to make a user an admin of a board: Making a User an Admin of a Board.
I hope this solution helps you resolve the issue. If you have any further questions or need additional assistance, please don't hesitate to reach out.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.