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We Are Thinking Of Upgrading

Ray Lane
I'm New Here
I'm New Here
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July 10, 2018

We've been using the free Trello for a few weeks, and really like it.  I am thinking of upgrading to Business ($9.99/mo).  However, when I go in to upgrade, it is listed as 2 licenses, for double the cost.  Not that $19.98 is very high, but I don't want to pay twice :)

Anyone have any idea how to fix this?  There doesn't seem to be an option to add or remove any licenses

1 answer

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marc -Collabello--Phase Locked-
Community Champion
July 11, 2018

@Ray LaneFrom your problem description, it seems you have 2 users to upgrade.  So you have to pay 2 times $9.99 for two users in your team.

Ray Lane
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 11, 2018

OK.  So for every team member, we have to pay $9.99/month more?

marc -Collabello--Phase Locked-
Community Champion
July 11, 2018

Yes, you have to pay for every team member.  However, if you add someone just to a board (and not to the team), this participant does not have to pay.

Ray Lane
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 11, 2018

Just to clarify.  I have a bunch of personal boards, and I have 1 board with 2 VAs that are part of the team

marc -Collabello--Phase Locked-
Community Champion
July 11, 2018

So:

If you are the only one in he Trello team, you pay only your own subscription.  You can then add the two VA's as board members (NOT team members) for free.

 

If you and your VA's form a Trello team, you have to pay 3 times.

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