Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

What happens to my gold membership after Atlassian manages Trello

Amoreena
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 13, 2020

Hi everyone! I just switched my account to an Atlassian Managed account because I use Trello for work, on an individual account. But I purchased an annual gold membership for myself because using Trello for work was a personal decision rather than a Teams-based decision, and I needed a little more oomph.

Now that my account is managed, does anyone know if I will still be gold for the year that I paid for? Can the managing organization cut off my gold membership?

1 answer

0 votes
ManuR
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 18, 2020

Hi Amoreena,

 

Could you contact us on https://trello.com/contact so we can have a closer look at your account?

You may have ended up with 2 Trello accounts after the migration with one account having Trello Gold and the new one created being a free account.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events