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Why are I going to be charged for 2 subscriptions with one account

Jason
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April 29, 2025

I am in a free trail premium and looking to subscribe to the premium account but it looks like I am going to be charged for two subscriptions and not sure why. I have one workspace with about 10 boards and my account is in someone else's guest workspaces this is so I can receive work from them and put into my boards. Would this be the reason ? or what could be another reason.

 

1 answer

1 vote
DiMaggio Tucci
Community Champion
April 30, 2025

Subscriptions don't apply to an account. They apply to a workspace. In a workspace, you are billed per the number of seats needed. Every user who is added to more than one board in the workspace will need a seat.

 

So, if you are being billed for "two subscriptions", it sounds to me like one of two things may be happening:

 

1: You have two Premium workspaces, hence 2 subscriptions

2: You have one Premium workspace, but have noticed that the charge is for 2 seats. This would mean there are 2 billable users in your workspace.

 

Here is a link for more information:

 

How billing works with Trello Premium and Standard 

 

 

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