Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why do my attachments break after I upload them?

Uvia November 4, 2023

After I upload a gif, select and place it in a card and save it, It appears as "Preview Unavaliable".

image_2023-11-04_160600673.png

And after I re-enter the card again the gif turns into this.
image_2023-11-04_160708068.png

Does anyone know how do I fix this?

1 answer

1 accepted

0 votes
Answer accepted
Vishaal S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 6, 2023

Hey Uvia,

Welcome to the Trello Community!

Could you let me know if the situation is the same on a different browser or device? Where do you get this behavior and have you tried re-uploading some of these images?

Cheers,
Vishaal S | The Trello Team

 

Uvia March 31, 2025

The issue seems to have been a random Trello version bug.

It has disappeared since.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events