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Why is Trello Desktop Having a Graphical Bug?

Isaac
I'm New Here
I'm New Here
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March 19, 2025

My Trello desktop application is having a weird issue where the lines around boxes, text, images, and other areas are growing and growing. See images attached how mouse movement continues to make the bug grow. I have tried uninstalling and reinstalling, updating Google Chrome, updating my graphics card (3070 TI Laptop). It is not happening in any of my other applications. The fuzziness disappears when hovering over an object, but then comes right back. It is a weird issue that I cannot figure out what is causing it. Can you look at the photo progression and let me know what it is and how to fix it?

 

Recording 2025-03-19 140629 - frame at 0m0s.jpgRecording 2025-03-19 140629 - frame at 0m4s.jpgRecording 2025-03-19 140629 - frame at 0m7s.jpgRecording 2025-03-19 140629 - frame at 0m9s.jpgRecording 2025-03-19 140629 - frame at 0m10s.jpg

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Isaac
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 24, 2025

It turns out this is a graphical bug caused by NVIDA Image Sharpening. Turning this setting off seemed to fix the issue.

 

NVIDIA system information report created on: 03/24/2025 12:06:32
NVIDIA App version: 11.0.2.341
Operating system: Microsoft Windows 11 Home, Version 10.0.26100
DirectX runtime version: DirectX 12
Driver: Game Ready Driver - 572.83 - Tue Mar 18, 2025
CPU: 12th Gen Intel(R) Core(TM) i7-12700H
RAM: 16.0 GB
Storage: SSD - 953.9 GB

Graphics card
GPU processor: NVIDIA GeForce RTX 3070 Ti Laptop GPU
Direct3D feature level: 12_1
CUDA cores: 5888
Graphics clock: 1035 MHz
Max-Q technologies: Gen-5
Dynamic Boost: No
WhisperMode: No
Advanced Optimus: No
Maximum graphics power: 105 W
Memory data rate: 12.00 Gbps
Memory interface: 256-bit
Memory bandwidth: 384.064 GB/s
Total available graphics memory: 16214 MB
Dedicated video memory: 8192 MB GDDR6
System video memory: 0 MB
Shared system memory: 8022 MB
Video BIOS version: 94.04.7f.00.d5
IRQ: Not used
Bus: PCI Express x8 Gen4

 

Screenshot 2025-03-24 120439.png

0 votes
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 20, 2025

Hey @Isaac - welcome to the Community!

Unfortunately our team is unable to reproduce this issue. I would recommend going through the steps in the following help doc to see if they fix your issue: https://support.atlassian.com/trello/docs/troubleshooting-for-the-desktop-app-windows-and-macos/

 

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