Why is trello billing so much higher than the plan costs

[Jeff]

Why does Trello advertise one set of prices but really charges 10 times what they say as they are charging me $81.46 per month for premium.   Seems what they say are the prices is a complete lie?

[Andy Heinzer]

Hi @Jeff 

I see that you created a support case for this over in https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-2652820

I believe that issue has explained the details in your case.

I recommend creating that kind of support request for other users that might not understand the billing details.  Anyone can do this by using this link https://support.atlassian.com/contact/#/?inquiry_category=billing_licensing&support_type=customer

[Clark Everson]

Hi @Jeff 

Welcome to community! Sorry this is the first experience bringing you here

Do you have other users in your trello? Trello is a per user billing, so if you have other users in your workspace they maybe using it outside that workspace generating a charge.

Regardless I have escalated this to Atlassian to reach out to you about